Privacy Policy – Stratital
Effective Date: 28th May 2025
Stratital (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Information We Collect
We may collect the following types of personal information:
- Full name
- Business name and ABN
- Email address
- Phone number
- Billing and payment information
- Job title and company information
- IP address and device information
- Website usage data and communication preferences
We generally collect this information directly from you through our website, email correspondence, phone calls, online forms, or while delivering our services.
2. Why We Collect Your Information
We collect, hold, and use your personal information to:
- Provide our white label digital marketing services
- Communicate with you regarding projects, support, or inquiries
- Process payments and manage billing
- Improve our website, services, and user experience
- Send relevant marketing and service updates (you may opt out at any time)
- Comply with legal and regulatory obligations
3. Disclosure of Personal Information
We do not sell or rent your personal information. We may share your information with:
- Trusted service providers who help us operate our business (such as IT, hosting, and payment processors)
- Legal, regulatory, or government authorities where required by law
- Any third party where you provide consent or where the disclosure is directly related to the purpose of collection
Where we share information with service providers outside Australia, we take reasonable steps to ensure they comply with Australian privacy standards.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure. This includes the use of secure servers, encrypted data transmission, password-protected systems, and regular data access reviews.
However, no data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Access and Correction
You may request access to, or correction of, the personal information we hold about you at any time by contacting us using the details below. We will respond within a reasonable time and in accordance with applicable law.
6. Cookies and Analytics
We use cookies and tracking tools (such as Google Analytics) to improve your browsing experience and analyse site performance. Cookies do not identify you personally but may collect device and usage information. You can disable cookies through your browser settings.
7. Marketing Communication
If you have opted in, we may send you updates, offers, or service announcements. You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
9. Contact Us
For questions, concerns, access requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact:
Stratital
Email: support@stratital.com
Phone: 0424 641 311
Address: Gold Coast, Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.